ServiceNow: Watchlist Reminder

Please do not add non-CALS employees to the ServiceNow (SN) watchlists for your requests. The Controller’s Office, Purchasing, and other university contacts do not have access to the SN system that is used in CALS, as this submission process is not used across campus or at the university level.

Non-CALS staff included on the watchlist cannot view attachments and oftentimes cannot open the request to provide missing/needed information or comments.

If you have email dialogue that can help clarify your submission, provide approvals, or offer additional information, you can save it as a PDF attachment and include it with your SN request at the bottom, where you submit attachments.