Documentation for External Billings

When submitting an external billing request in ServiceNow (SN) to the CBO Accounts Receivable (AR) team for processing, please be sure to include a copy of the signed/executed agreement. An approved Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), Testing Services Agreement (TSA), Fabrication Services Agreement (FSA), or other type of service agreement that outlines the terms of services and payment is needed before billing requests can be initiated.

The department is responsible for adhering to the billing schedule outlined in the agreement and submitting the billing requests in a timely manner.  A copy of the agreement (MOU, MOA, TSA, FSA, etc.) should be provided with each SN billing request to ensure compliance and allowability.  The resources listed below provide additional information and guidelines about service agreements:

• Memorandums of Understanding or Agreement
• Testing and Fabrication Service Agreements
• Contract Review Services