Accounts Receivable

Jun 9, 2025

Accounts Receivable Manual

The Controller’s Office announced the release of the new Accounts Receivable Manual for non-student accounts and non-contracts and grants receivables. This comprehensive resource covers the invoicing, collection, and reporting for… 

Apr 11, 2025

Documentation for External Billings

When submitting an external billing request in ServiceNow (SN) to the CBO Accounts Receivable (AR) team for processing, please be sure to include a copy of the signed/executed agreement. An… 

Mar 18, 2025

Departmental Deposits Guide: Check Endorsement Requirements

New guidelines, policies, and processes outlined in the University Departmental Deposits Guide have additional requirements for the endorsements of checks being deposited at the University.  In addition to the previous… 

Mar 17, 2025

CBO Calendar: Deposit Update

Deposit and IDT deadlines, located on the CBO Calendar, have been updated to provide the below clarification: These dates ensure the deposit and IDT will be processed for the current… 

Feb 17, 2025

Departmental Deposit Guidelines

Deposit guidelines from the University include new endorsement instructions including the name of the department, account code, project-phase# matching the deposit slip, and “for deposit only” noted. CBO Accounts Receivable… 

Jan 11, 2025

Detailed Deposit Descriptions

When submitting deposit paperwork, please include a detailed description of the deposit’s purpose as part of the backup documentation. Accounts Receivable needs to review this description, especially as it relates… 

Jan 11, 2025

CBO Accounts Receivable (A/R) Aging Pilot

This is the 2nd month of the CBO pilot program where Accounts Receivable (A/R) will send the A/R Aging Reports to departments for review and/or follow-up.  A/R will continue to… 

Jan 11, 2025

Billing Request Reminders

Billing Best Practice It is a best practice for CALS departments to utilize ServiceNow (SN) for all internal and external billing requests as it helps to ensure compliance and adherence… 

Dec 10, 2024

Deposits: Partial and/or Full Reimbursements

For ledger 6 and 7 project reimbursements please continue to follow the current guidance, for PCard Reimbursements please see Quick Guide: PCard –  Misuse & Corrective Action.  For State Appropriated… 

Nov 4, 2024

Interdepartmental Transactions (IDTs): Reminders and Best Practices

NC State University’s best practices for (Interdepartmental Transactions) IDT requests include providing detailed business descriptions and backup documentation to allow reviewers/approvers to fully understand the nature of the request. Please see…