Accounts Receivable

Nov 11, 2025

ServiceNow Billing Request Updates

Billing requests submitted via ServiceNow (SN) have been updated to remove outdated information and reflect the questions required by the University PeopleSoft system to process internal and external billings. Adjustments… 

Nov 11, 2025

CALS Holiday Deposit Deadline for Thanksgiving

All CALS departmental deposits must be received by the Accounts Receivable (AR) team by NOON on Tuesday, November 25, to be processed and deposited to the University Cashiers’ office by… 

Oct 3, 2025

Completion and Routing of Vendor Forms

Please note that there are two types of Vendor Forms. The first is the standard form that requires completion and signature by NC State to allow NC State to become a vendor… 

Oct 3, 2025

NCSU Vendor Set-up Update

Per the University Controller’s Office: Any PaymentWorks-related requests to set up NCSU as a vendor, should go through the Cash Services office so that we aren’t duplicating information. The same… 

Sep 5, 2025

Aging Reports: Collections for A/R Billing Requests

As part of the pilot program for the CBO Accounts Receivable (A/R) collections process, it has been shared in newsletters over the past year that departments/billing units should notify the… 

Sep 5, 2025

Ordering Deposit Slips From the University Bookstore

If your department needs to reorder university deposit slips from the bookstore, please note that the contact person has changed. Debra Goode has retired and is no longer the point of… 

Aug 5, 2025

Write-off of Past Due Invoices

The billing unit is responsible for the collection of invoice payments; however, write-offs of uncollectible FSAR invoices require University A/R approval. The write-off of FSAR invoices must be properly approved,… 

Aug 5, 2025

Guidelines for External Billing

All requests for billings should be submitted to the CBO Accounts Receivable (A/R) team for processing.   Please keep in mind the following guidelines for external invoices and billings per the… 

Aug 5, 2025

Contract Agreements for Billing Requests

During a recent CBO Accounts Receivable (A/R) billing training, the following question was raised: When does a contract agreement need to be included in a billing request, and how is… 

Jul 8, 2025

Departmental Billing Training

As we move into the new fiscal year, we would like to give a friendly reminder to our CALS departments regarding correct processing for interdepartmental transactions (sales/services/goods between colleges/departments/extension offices)…