Accounts Receivable

Sep 5, 2025

Aging Reports: Collections for A/R Billing Requests

As part of the pilot program for the CBO Accounts Receivable (A/R) collections process, it has been shared in newsletters over the past year that departments/billing units should notify the… 

Sep 5, 2025

Ordering Deposit Slips From the University Bookstore

If your department needs to reorder university deposit slips from the bookstore, please note that the contact person has changed. Debra Goode has retired and is no longer the point of… 

Aug 5, 2025

Write-off of Past Due Invoices

The billing unit is responsible for the collection of invoice payments; however, write-offs of uncollectible FSAR invoices require University A/R approval. The write-off of FSAR invoices must be properly approved,… 

Aug 5, 2025

Guidelines for External Billing

All requests for billings should be submitted to the CBO Accounts Receivable (A/R) team for processing.   Please keep in mind the following guidelines for external invoices and billings per the… 

Aug 5, 2025

Contract Agreements for Billing Requests

During a recent CBO Accounts Receivable (A/R) billing training, the following question was raised: When does a contract agreement need to be included in a billing request, and how is… 

Jul 8, 2025

Departmental Billing Training

As we move into the new fiscal year, we would like to give a friendly reminder to our CALS departments regarding correct processing for interdepartmental transactions (sales/services/goods between colleges/departments/extension offices)… 

Jun 9, 2025

Accounts Receivable Manual

The Controller’s Office announced the release of the new Accounts Receivable Manual for non-student accounts and non-contracts and grants receivables. This comprehensive resource covers the invoicing, collection, and reporting for… 

May 2, 2025

Completion and Routing of Vendor Forms

Please note that there are two types of Vendor Forms. The first is the standard form that requires completion and signature by NC State to allow NC State to become a vendor… 

Apr 11, 2025

Documentation for External Billings

When submitting an external billing request in ServiceNow (SN) to the CBO Accounts Receivable (AR) team for processing, please be sure to include a copy of the signed/executed agreement. An… 

Mar 18, 2025

Departmental Deposits Guide: Check Endorsement Requirements

New guidelines, policies, and processes outlined in the University Departmental Deposits Guide have additional requirements for the endorsements of checks being deposited at the University.  In addition to the previous…