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Guidelines for External Billing

All requests for billings should be submitted to the CBO Accounts Receivable (A/R) team for processing.  

Please keep in mind the following guidelines for external invoices and billings per the A/R Manual

  • External invoices should be processed through the Financial System Accounts Receivable (FSAR) Express Billing System as the primary processing method.
  • In special situations where a separate form of billing is needed for a one-off charge, adhere to the following guidelines to ensure proper billing and payment collection:
    • Utilize the Invoice Template for billing outside of the FSAR.
    •  Ensure the invoice is approved by the billing department’s business lead.
    • Send a copy of the invoice to University Accounts Receivable at receivables@ncsu.edu along with information regarding expected payment and the appropriate project and account to post the payment when received.
    • Ensure the billing is handled with the same requirements as the FSAR system billings, which include collections, reporting, monitoring, and write-offs.