All News

Aug 8, 2025

Payables Guide

The Controller’s Office announced the release of the new Payables Guide to assist faculty and staff in navigating the University’s payment processes. The guide consolidates documentation and information from various… 

Aug 5, 2025

Write-off of Past Due Invoices

The billing unit is responsible for the collection of invoice payments; however, write-offs of uncollectible FSAR invoices require University A/R approval. The write-off of FSAR invoices must be properly approved,… 

Aug 5, 2025

Guidelines for External Billing

All requests for billings should be submitted to the CBO Accounts Receivable (A/R) team for processing.   Please keep in mind the following guidelines for external invoices and billings per the… 

Aug 5, 2025

Contract Agreements for Billing Requests

During a recent CBO Accounts Receivable (A/R) billing training, the following question was raised: When does a contract agreement need to be included in a billing request, and how is… 

Aug 1, 2025

ServiceNow: Watchlist Reminder

Please do not add non-CALS employees to the ServiceNow (SN) watchlists for your requests. The Controller’s Office, Purchasing, and other university contacts do not have access to the SN system… 

Jul 11, 2025

CALS IT Alert: Mandatory OS Updates for University Devices

Please take a moment to review the communication below from CALS IT and take any necessary action. To ensure a secure and compliant computing environment, NC State University, in partnership with… 

Jul 10, 2025

CBO Newsletter: July 2025

Read the CALS Business Operations monthly newsletter for important updates, deadlines, reminders, helpful resources and more. 

Jul 9, 2025

PCard Reconciler Changes

With the PCard Team’s recent staff changes, PCard Reconciler assignments have been shifted. Due to these changes, your designated PCard Reconciler may have changed. Some of the reassignments are temporary… 

Jul 8, 2025

Travel Advance Update

The Travel Advance request and reconciliation process is now within the Travel Center. The new system replaced the old paper-based process, making it faster and more convenient. The system automatically… 

Jul 8, 2025

Third-Party Lodging 

The Third-Party Lodging process is now fully automated as part of the Travel Authorization (TA) in the Travel Center. Instead of a separate pre-approval form, travelers provide the same comprehensive…