{"id":1638,"date":"2021-12-03T18:11:48","date_gmt":"2021-12-03T18:11:48","guid":{"rendered":"https:\/\/units.cals.ncsu.edu\/foodsafety\/?page_id=1638"},"modified":"2022-04-26T13:20:24","modified_gmt":"2022-04-26T13:20:24","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/units.cals.ncsu.edu\/foodsafety\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<p>We have compiled a list of the most frequent questions concerning enrollment. All of our course registration goes through the &#8220;Reporter&#8221; system here at NC&#160;State. You will also need to be familiar with the &#8220;Moodle&#8221; platform, to complete the learning modules. <em>Please click the plus sign below to find more information about your topic of interest.<\/em><\/p>\n\n\n\n<div class=\"wp-block-ncst-accordion ncst-accordion\"><div class=\"accordion\" id=\"ncst-accordion-1\">\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-1\" id=\"ncst-accordion-item-heading-1\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-1\" aria-controls=\"ncst-accordion-item-1\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Not able to log into course.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-1\" aria-labelledby=\"ncst-accordion-item-heading-1\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>If you haven\u2019t accessed your course in a while (365 days have lapsed) please contact us to reactivate your account at <a href=\"mailto:food_safety_support@ncsu.edu\" target=\"_blank\" rel=\"noreferrer noopener\">food_safety_support@ncsu.edu<\/a><\/p>\n\n\n\n<p>If you are having issues logging in, check and login through your NC&#160;State Reporter account <a href=\"https:\/\/reporter.ncsu.edu\/\">https:\/\/reporter.ncsu.edu\/<\/a> using the <strong>\u201cBrickyard guest login\u201d.<\/strong><\/p>\n\n\n\n<p>If your original enrollment was prior to May 2020, it predates \u201cBrickyard logins\u201d so please go instead to &#8220;Moodle&#8221; <a href=\"https:\/\/wolfware.ncsu.edu\/\">https:\/\/wolfware.ncsu.edu\/<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>On the Moodle front page, you will want to click on the User Login link at the bottom of the NC&#160;State Login block. This will take you to the login page.<\/li><li>On the Login page you will want to use the \u201cOutreach User Login\u201d section. When you click on the \u201cUser Login\u201d button you will get username and password fields. If your password \u201cOriginal\u201d doesn&#8217;t work there is a forgot password link just below the log in button.<\/li><\/ul>\n\n\n\n<p>To assist in determining the possible issue(s) preventing access, we would first suggest that the student make sure that they are logged out of &#8220;Moodle&#8221; and then they can try to log back into that course space &#8212; either by logging out of the browser, closing out the browser, or even rebooting the machine (just to be sure everything is cleared.) Clicking on the logout button before rebooting, however, doesn&#8217;t hurt. Alternatively, you can try logging in on another device, or in a different browser on the same device, as well to see if they can access the course.<\/p>\n\n\n\n<p>A &#8220;fresh&#8221; link with no added variables in the URL can be helpful as well:<\/p>\n\n\n\n<p>[<a href=\"https:\/\/moodle-outreach.wolfware.ncsu.edu\/course\/view.php?id=465\"> https:\/\/moodle-outreach.wolfware.ncsu.edu\/course\/view.php?id=465<\/a> ]<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-3\" id=\"ncst-accordion-item-heading-3\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-3\" aria-controls=\"ncst-accordion-item-3\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Problems resetting password.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-3\" aria-labelledby=\"ncst-accordion-item-heading-3\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>Try resetting your password at this link:<\/p>\n\n\n\n<p><a href=\"https:\/\/webappprd.acs.ncsu.edu\/php\/extuser\/initPasswordReset.php\">https:\/\/webappprd.acs.ncsu.edu\/php\/extuser\/initPasswordReset.php<\/a><\/p>\n\n\n\n<p>And then go to this link:<\/p>\n\n\n\n<p><a href=\"https:\/\/moodle-outreach.wolfware.ncsu.edu\/login\/index.php\">https:\/\/moodle-outreach.wolfware.ncsu.edu\/login\/index.php<\/a><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-5\" id=\"ncst-accordion-item-heading-5\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-5\" aria-controls=\"ncst-accordion-item-5\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">You can relaunch the course content tied to your registration via the following steps.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-5\" aria-labelledby=\"ncst-accordion-item-heading-5\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<ul class=\"wp-block-list\"><li>Log into REPORTER using the Unity ID Login<\/li><li>On the homepage, scroll down to the &#8216;Completed Activities&#8217; section<\/li><li>Locate the name of the course, and click the &#8212;-&gt; <strong>View Details<\/strong> option. A window will open containing a button to &#8212;-&gt; <strong>Access Online Content<\/strong> &#8211; click that button and the Moodle content should open in a new tab&nbsp;<\/li><\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-7\" id=\"ncst-accordion-item-heading-7\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-7\" aria-controls=\"ncst-accordion-item-7\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">&#8220;Session expired&#8221; issues, please contact us directly.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-7\" aria-labelledby=\"ncst-accordion-item-heading-7\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>Email <a href=\"mailto:reporter_support@ncsu.edu\">reporter_support@ncsu.edu<\/a> and the reporter group will fix the screen.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-9\" id=\"ncst-accordion-item-heading-9\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-9\" aria-controls=\"ncst-accordion-item-9\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Payment delays and subsequent access to your content.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-9\" aria-labelledby=\"ncst-accordion-item-heading-9\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>Please be aware, that sometimes there can be a delay between the time payment is received and when you can gain access to the course. Our business office <em>must <\/em>post your payment before you are given full access.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-11\" id=\"ncst-accordion-item-heading-11\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-11\" aria-controls=\"ncst-accordion-item-11\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Access your online course content from a desktop computer.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-11\" aria-labelledby=\"ncst-accordion-item-heading-11\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<ul class=\"wp-block-list\"><li>Go to: <a href=\"http:\/\/reporter.ncsu.edu\">&nbsp;reporter.ncsu.edu<\/a><\/li><li>If you have never logged into REPORTER (NCSU\u2019s online registration system), click on &#8212;&gt; <strong>Forgot Password<\/strong>.<\/li><li>Enter your email address and click Submit.<\/li><li>Check your email inbox for a message from Reporter about changing your password.<\/li><li>Click on the Change Password link in that email message, and follow the prompts to set your password.<\/li><li>When finished, return to the Reporter login screen, or go to: <a href=\"http:\/\/reporter.ncsu.edu\">&nbsp;reporter.ncsu.edu<\/a><\/li><li>Click on &#8212;&gt; <strong>Brickyard (Guest) Login<\/strong>, enter your email address, and the password you created, and click Log In.<\/li><li>On your Reporter home screen, you will see the title of your course with a button to the right that reads, \u201cAccess Online Content.\u201d<\/li><li>Click on &#8212;&gt; <strong>Access Online Content<\/strong>.<\/li><\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-13\" id=\"ncst-accordion-item-heading-13\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-13\" aria-controls=\"ncst-accordion-item-13\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Access your online course content from a mobile device.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-13\" aria-labelledby=\"ncst-accordion-item-heading-13\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<ul class=\"wp-block-list\"><li>Go to: <a href=\"http:\/\/reporter.ncsu.edu\">&nbsp;reporter.ncsu.edu<\/a><\/li><li>If you have never logged into REPORTER (NCSU\u2019s online registration system), click on &#8212;&gt; <strong>Forgot Password<\/strong>.<\/li><li>Enter your email address and click Submit.<\/li><li>Check your email inbox for a message from Reporter about changing your password.<\/li><li>Click on the Change Password link in that email message, and follow the prompts to set your password.<\/li><li>When finished, return to the Reporter login screen, or go to: <a href=\"http:\/\/reporter.ncsu.edu\">&nbsp;reporter.ncsu.edu<\/a><\/li><li>Click on &#8212;&gt; <strong>Brickyard (Guest) Login<\/strong>, enter your email address, and the password you created, and click Log In.<\/li><li>Click &#8220;My Activities&#8221; to see your Activity Dashboard and then click &#8220;Upcoming Courses&#8221;.<\/li><li>In the Upcoming Courses section, you will see the title of your course with a button to the right that reads, \u201cAccess Online Content&#8221;.<\/li><li>Click on &#8212;&gt; <strong>Access Online Content<\/strong>.<\/li><\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-15\" id=\"ncst-accordion-item-heading-15\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-15\" aria-controls=\"ncst-accordion-item-15\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">After course completion: students can access course for 365 days.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-15\" aria-labelledby=\"ncst-accordion-item-heading-15\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>However, to access it, they&#8217;ll need to scroll down to &#8212;&gt; <strong>Completed Activities<\/strong> on their dashboard, find the course in that list, click &#8212;&gt; <strong>&#8220;View<\/strong> <strong>Details&#8221;<\/strong> and then they&#8217;ll see the button to &#8220;Access Online Content&#8221;.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-17\" id=\"ncst-accordion-item-heading-17\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-17\" aria-controls=\"ncst-accordion-item-17\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Some training modules do not have voice-over\/sound.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-17\" aria-labelledby=\"ncst-accordion-item-heading-17\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>Most of our HACCP course is text and images. There is no voice-over, so please read text on screen. You should have sound if\/when you are viewing a video, but there are just a few places where video snippets are used. Check and make sure the tab itself is not muted, and other common user errors like having a headset plugged in.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-19\" id=\"ncst-accordion-item-heading-19\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-19\" aria-controls=\"ncst-accordion-item-19\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Can two people share one course but receive two certificates?<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-19\" aria-labelledby=\"ncst-accordion-item-heading-19\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>No, because International HACCP Alliance policy is to show individual progress.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-21\" id=\"ncst-accordion-item-heading-21\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-21\" aria-controls=\"ncst-accordion-item-21\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Printing your digital online certificates.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-21\" aria-labelledby=\"ncst-accordion-item-heading-21\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>To<strong> <\/strong>find your certificate, login to <strong>Reporter<\/strong> &#8212;&gt; <strong>Completed Activities<\/strong> &#8212;&gt;<strong>View Details<\/strong> &#8212;&gt; <strong>Access Online Course<\/strong> &#8212;&gt;Top right find your name &#8212;&gt;<strong>Profile<\/strong> &#8212;&gt; <strong>My Certificate<\/strong>. <\/p>\n\n\n\n<ol type=\"1\" class=\"wp-block-list\"><li>Log into the REPORTER application at go.ncsu.edu\/reporter<\/li><li>Once logged in, click your name listed in the top right corner of REPORTER to expand a dropdown menu<\/li><li>From the drop down select My Profile<\/li><li>You will then see multiple tabs corresponding to records on your account \u2014 select the Email History tab<\/li><li>From there click the button labeled Show my Email History<\/li><li>Search in the body field using the word \u2018Certificate\u2019<\/li><li>Click on a result, then select View Details<\/li><li>The email will open, and at the bottom you can see the attached files and download them directly from REPORTER.<\/li><\/ol>\n\n\n\n<p>If you have completed our HACCP course, you will also be mailed a hand signed\/gold sealed paper certificate.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-23\" id=\"ncst-accordion-item-heading-23\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-23\" aria-controls=\"ncst-accordion-item-23\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Do HACCP Certificates expire?<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-23\" aria-labelledby=\"ncst-accordion-item-heading-23\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>It depends on the regulatory\/auditing body who will be auditing your facility and food safety plan. Some don\u2019t put a shelf life on certificates, whereas others do. &nbsp;<strong>You should always check with your auditors &amp; inspectors to determine which type of HACCP Certificate they require.&nbsp;<\/strong><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-25\" id=\"ncst-accordion-item-heading-25\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-25\" aria-controls=\"ncst-accordion-item-25\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Do HACCP Certificates each get a number?<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-25\" aria-labelledby=\"ncst-accordion-item-heading-25\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>There are no certification numbers for HACCP. Other certificate programs sometimes do them however, HACCP does not.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-27\" id=\"ncst-accordion-item-heading-27\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-27\" aria-controls=\"ncst-accordion-item-27\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Can you live outside the United States and get HACCP certificate and training?<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-27\" aria-labelledby=\"ncst-accordion-item-heading-27\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p><strong>Yes! <\/strong><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-29\" id=\"ncst-accordion-item-heading-29\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-29\" aria-controls=\"ncst-accordion-item-29\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Are all of your courses available in other countries?<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-29\" aria-labelledby=\"ncst-accordion-item-heading-29\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p><strong>Yes!<\/strong> You can reside in any country and complete our online Food Safety courses.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-31\" id=\"ncst-accordion-item-heading-31\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-31\" aria-controls=\"ncst-accordion-item-31\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Can you live outside of North Carolina and not be an NC&#160;State student to complete your courses?<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-31\" aria-labelledby=\"ncst-accordion-item-heading-31\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p><strong>Yes!<\/strong> You do not have to be an NC&#160;State student to take our online Food Safety courses. You do not have to live in North Carolina to complete our courses.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-33\" id=\"ncst-accordion-item-heading-33\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-33\" aria-controls=\"ncst-accordion-item-33\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Are HACCP, or any of our courses offered in Spanish?<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-33\" aria-labelledby=\"ncst-accordion-item-heading-33\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p>Not at this time, but, very soon we will have Spanish versions of our courses. We are currently translating our course library.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-35\" id=\"ncst-accordion-item-heading-35\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-35\" aria-controls=\"ncst-accordion-item-35\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">Trying to pay for a course but getting an error message.\u00a0 Please see the link below:<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-35\" aria-labelledby=\"ncst-accordion-item-heading-35\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p><a href=\"https:\/\/support.reporter.ncsu.edu\/resources\/frequently-asked-questions\/#cookies\">https:\/\/support.reporter.ncsu.edu\/resources\/frequently-asked-questions\/#cookies<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ncst-accordion-item ncst-accordion-item panel\"><a class=\"accordion-item__header collapsed\" href=\"#ncst-accordion-item-37\" id=\"ncst-accordion-item-heading-37\" data-toggle=\"collapse\" data-target=\"#ncst-accordion-item-37\" aria-controls=\"ncst-accordion-item-37\" rel=\"noopener noreferrer\"><span class=\"accordion-item__expansion-indicator\"><span class=\"ncst-plus-minus-toggle\"><\/span><\/span><h2 class=\"accordion-item__label h5\">For support with NC&#160;State&#8217;s Reporter (enrollment) issues.<\/h2><\/a><div class=\"collapse panel-collapse accordion-item__content-container \" id=\"ncst-accordion-item-37\" aria-labelledby=\"ncst-accordion-item-heading-37\" data-parent=\"#ncst-accordion-1\"><div class=\"accordion-item__content\">\n<p><a href=\"https:\/\/support.reporter.ncsu.edu\/\">https:\/\/support.reporter.ncsu.edu\/<\/a><\/p>\n\n\n\n<p>Reporter frequently asked questions: <\/p>\n\n\n\n<p><a href=\"https:\/\/support.reporter.ncsu.edu\/resources\/frequently-asked-questions\/\">https:\/\/support.reporter.ncsu.edu\/resources\/frequentlly-asked-questions\/<\/a><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have compiled a list of the most frequent questions concerning enrollment. All of our course registration goes through the &#8220;Reporter&#8221; system here at NC&#160;State. You will also need to&hellip;<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"source":"","_tec_requires_first_save":true,"ncst_dynamicHeaderBlockName":"ncst\/split-header","ncst_dynamicHeaderData":"{\"backgroundColor\":\"red_400\",\"imageID\":1639,\"imageURL\":\"https:\/\/units.cals.ncsu.edu\/foodsafety\/wp-content\/uploads\/sites\/13\/2021\/11\/businessman-in-presentation-at-conference-raising-2021-08-27-18-50-23-utc.jpg\",\"imageAlt\":\"Frequently Asked Questions\"}","ncst_content_audit_freq":"","ncst_content_audit_date":"","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1638","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/units.cals.ncsu.edu\/foodsafety\/wp-json\/wp\/v2\/pages\/1638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/units.cals.ncsu.edu\/foodsafety\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/units.cals.ncsu.edu\/foodsafety\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/foodsafety\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/foodsafety\/wp-json\/wp\/v2\/comments?post=1638"}],"version-history":[{"count":15,"href":"https:\/\/units.cals.ncsu.edu\/foodsafety\/wp-json\/wp\/v2\/pages\/1638\/revisions"}],"predecessor-version":[{"id":2106,"href":"https:\/\/units.cals.ncsu.edu\/foodsafety\/wp-json\/wp\/v2\/pages\/1638\/revisions\/2106"}],"wp:attachment":[{"href":"https:\/\/units.cals.ncsu.edu\/foodsafety\/wp-json\/wp\/v2\/media?parent=1638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}