{"id":24066,"date":"2026-01-13T10:47:49","date_gmt":"2026-01-13T15:47:49","guid":{"rendered":"https:\/\/units.cals.ncsu.edu\/business-operations\/?p=24066"},"modified":"2026-01-13T11:10:44","modified_gmt":"2026-01-13T16:10:44","slug":"internal-and-external-billing-requests","status":"publish","type":"post","link":"https:\/\/units.cals.ncsu.edu\/core-support\/news\/internal-and-external-billing-requests\/","title":{"rendered":"Internal and External Billing Requests"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Internal and External Billing requests should be submitted to the CBO via ServiceNow (SN) as soon as services are rendered so that invoices can be generated promptly for customers. This ensures customers have 30 days to pay their bill in accordance with the university&#8217;s net 30 policy.\u00a0 Delaying billing after goods or services have been delivered can put your department\/program\/service center at risk, as funding sources could be depleted or, in cases of grants, may have ended.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The University Controller&#8217;s Office updated the <a href=\"https:\/\/docs.google.com\/document\/d\/1RWNwVblKncVbPCOcD6EM1NDPDf6Xhy_rCssvfmTdiMs\/edit?tab=t.0#heading=h.korelzlcgr2q\" target=\"_blank\" rel=\"noreferrer noopener\">Accounts Receivable Manual<\/a> and created a new knowledge base (KB) article in December 2025 \u2014 \u201c<a href=\"https:\/\/ncsu.service-now.com\/finance?id=kb_article_view&amp;sysparm_article=KB0027062\" target=\"_blank\" rel=\"noreferrer noopener\">Where can I find university billing policies?<\/a>\u201d \u2014 detailing when internal and external billing requests should be submitted.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about internal\/external billing or would like to attend a CBO Accounts Receivable billing training, please contact Beth Rosen at <a href=\"mailto:blrosen@ncsu.edu\">blrosen@ncsu.edu<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Internal and External Billing requests should be submitted to the CBO via ServiceNow (SN) as soon as services are rendered so that invoices can be generated promptly for customers. This&hellip;<\/p>\n","protected":false},"author":41,"featured_media":24067,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_tec_requires_first_save":true,"ncst_dynamicHeaderBlockName":"","ncst_dynamicHeaderData":"","ncst_content_audit_freq":"","ncst_content_audit_date":"","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[24,31,23],"tags":[],"class_list":["post-24066","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accounts-receivable","category-business-services","category-core-news"],"displayCategory":null,"acf":[],"_links":{"self":[{"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/posts\/24066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/comments?post=24066"}],"version-history":[{"count":2,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/posts\/24066\/revisions"}],"predecessor-version":[{"id":24076,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/posts\/24066\/revisions\/24076"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/media\/24067"}],"wp:attachment":[{"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/media?parent=24066"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/categories?post=24066"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/tags?post=24066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}