{"id":1765,"date":"2024-02-17T17:09:00","date_gmt":"2024-02-17T22:09:00","guid":{"rendered":"https:\/\/units.cals.ncsu.edu\/business-operations\/?p=1765"},"modified":"2024-03-26T12:35:49","modified_gmt":"2024-03-26T16:35:49","slug":"servicenow-adding-attachments-to-an-incident","status":"publish","type":"post","link":"https:\/\/units.cals.ncsu.edu\/core-support\/news\/servicenow-adding-attachments-to-an-incident\/","title":{"rendered":"ServiceNow: Adding Attachments to an Incident"},"content":{"rendered":"\n\n\n\n\n<p class=\"wp-block-paragraph\">Please note, if individuals are requested to add a document to an existing ServiceNow Incident, please<strong> both<\/strong> attach the document(s) <strong>and <\/strong>leave a comment. The comment prompts ServiceNow to send a notification to the AP Team and Watchlist individuals. Without the comment, no notification is prompted in ServiceNow.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please note, if individuals are requested to add a document to an existing ServiceNow Incident, please both attach the document(s) and leave a comment. The comment prompts ServiceNow to send&hellip;<\/p>\n","protected":false},"author":41,"featured_media":1766,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_tec_requires_first_save":true,"ncst_dynamicHeaderBlockName":"ncst\/default-post-header","ncst_dynamicHeaderData":"{\"showAuthor\":false,\"showDate\":false,\"showFeaturedVideo\":false,\"showReadingTime\":false,\"displayCategoryID\":23}","ncst_content_audit_freq":"","ncst_content_audit_date":"","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[31,23,26],"tags":[],"class_list":["post-1765","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-services","category-core-news","category-purchasing"],"displayCategory":{"term_id":23,"name":"CORE Support News","slug":"core-news","term_group":0,"term_taxonomy_id":23,"taxonomy":"category","description":"","parent":0,"count":299,"filter":"raw"},"acf":[],"_links":{"self":[{"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/posts\/1765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/comments?post=1765"}],"version-history":[{"count":2,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/posts\/1765\/revisions"}],"predecessor-version":[{"id":1869,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/posts\/1765\/revisions\/1869"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/media\/1766"}],"wp:attachment":[{"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/media?parent=1765"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/categories?post=1765"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/units.cals.ncsu.edu\/core-support\/wp-json\/wp\/v2\/tags?post=1765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}